Legal notice
WateRx Legal Notice
Effective date: September 2, 2026
Website Operator
This online store and its related content, features, products, and services are operated by:
WateRx Corporation
A Delaware corporation
8105 Camargo Road
Cincinnati, Ohio 45243
United States
Email: contact@waterx.com
Telephone: 800-548-5785
The store is powered by Shopify. Purchases made through this store are transactions directly between the customer and WateRx Corporation unless expressly stated otherwise.
Governing Policies
Use of this online store and purchases from WateRx are governed by the policies and terms made available through the store, including our:
- Terms of Service;
- Privacy Policy;
- Return and Refund Policy;
- Shipping Policy;
- Purchase Options Cancellation Policy; and
- Product-specific terms, instructions, warranties, and disclosures.
These documents are incorporated into this Legal Notice by reference. If product-specific written terms conflict with general information on the website, the product-specific terms apply to that product to the extent permitted by law.
Ownership and Intellectual Property
The WateRx website and store content—including names, logos, product names, text, photographs, graphics, videos, manuals, instructions, illustrations, downloads, and page designs—is owned by or licensed to WateRx Corporation and may be protected by copyright, trademark, and other intellectual-property laws.
Content may be used for personal, noncommercial purposes associated with properly purchased WateRx products. No content may be copied, modified, reproduced, republished, distributed, sold, commercially exploited, or used to create derivative materials without prior written authorization, except where permitted by law.
Shopify’s names, logos, products, and marks belong to Shopify or its licensors. Other names and marks appearing through the store belong to their respective owners.
Nothing on this website grants a license or right to use a trademark, service mark, logo, copyrighted work, or other intellectual property except as expressly stated.
Product Information
WateRx makes reasonable efforts to present accurate product descriptions, images, dimensions, compatibility information, capacities, prices, availability, and maintenance guidance. However, information may occasionally contain errors or require updates.
Product images are illustrative and might not show every component, variation, connection, label, or packaging detail. Product appearance, packaging, specifications, availability, and included components may change when reasonably necessary.
Customers are responsible for verifying that a product is appropriate for their specific WateRx system and application. Replacement cartridges, recharge materials, Tank Swap products, components, and accessories must be matched to the correct system.
Contact WateRx before ordering if product compatibility is uncertain.
Water-Treatment Information
Water sources and conditions vary and may change over time. Product capacity, recharge intervals, maintenance schedules, and treatment recommendations are estimates unless expressly guaranteed in writing.
Actual performance may depend on water chemistry, contaminant levels, flow, pressure, usage, installation, maintenance, system condition, and other site-specific circumstances.
General information on this website is not a substitute for appropriate water testing, professional evaluation, required disinfection, regulatory compliance, or an official boil-water or do-not-use notice.
Unless an express written warranty states otherwise, WateRx does not guarantee that a product will remove every contaminant, correct every water condition, or produce a particular taste, hardness, mineral level, contaminant level, or laboratory result.
Installation and Safety
Water-treatment equipment may connect to pressurized plumbing and other building systems. Incorrect installation, selection, modification, reconnection, maintenance, or operation can result in leakage, contamination, equipment failure, property damage, or personal injury.
Customers must follow all instructions supplied with the product and comply with applicable plumbing, electrical, building, health, permitting, and safety requirements.
Installation and plumbing work should be performed by an appropriately qualified, licensed, and insured professional when required by law, the product instructions, or the circumstances.
Website content and customer-support communications do not constitute engineering, plumbing, electrical, medical, environmental, or legal advice.
Third-Party Services and Links
The store may contain links to, integrations with, or information about third-party websites, payment providers, carriers, installers, technicians, service providers, manufacturers, or other resources.
Unless WateRx expressly states otherwise, third parties operate independently and are responsible for their own services, content, availability, security, pricing, terms, policies, licensing, insurance, and performance.
The presence of a link or reference does not necessarily constitute WateRx’s endorsement or acceptance of responsibility for the third party.
Customers should review applicable third-party terms and policies before using an external service.
Independent Installers and Technicians
Some installers and service technicians may be independent businesses rather than WateRx employees.
When services are arranged independently, the technician or service provider may establish their own scheduling, labor, travel, payment, licensing, insurance, workmanship-warranty, and service terms directly with the customer.
WateRx will identify separately arranged services where reasonably practicable and remains responsible for obligations that applicable law does not permit it to disclaim.
Availability and Website Operation
WateRx does not guarantee that the website, online store, customer account, subscription-management features, or other online services will always be uninterrupted, error-free, secure, or available.
We may correct errors, update information, perform maintenance, modify features, suspend access, or discontinue content or functionality when reasonably necessary.
Nothing in this section limits any obligation or consumer right that cannot lawfully be limited.
Electronic Communications
Customers may receive transactional communications concerning orders, payments, shipping, subscriptions, requested service, safety matters, or customer-support inquiries.
Promotional email and promotional text-message consent are separate and voluntary. Purchasing a product, agreeing to store policies, or providing a telephone number does not by itself constitute consent to promotional communications where separate consent is required.
Limitation of This Notice
This Legal Notice should be read together with the WateRx Terms of Service and other applicable policies. The disclaimers and limitations in this notice apply only to the extent permitted by law.
Nothing in this notice excludes, limits, or replaces a warranty, remedy, duty, liability, or consumer right that cannot lawfully be excluded or limited.
Contact
Questions concerning this Legal Notice, the website, WateRx content, or intellectual-property matters may be directed to:
WateRx Corporation
8105 Camargo Road
Cincinnati, Ohio 45243
United States
Email: contact@waterx.com
Telephone: 800-548-5785